Shipping & Returns
International Shipping
We offer international shipping for customers abroad, with a flat rate shipping of 25 US Dollars (conversion rates differ with current exchange rates). We utilizes Thailand Post registered airmail for all international deliveries.
All additional taxes, customs, and import duties levied by the client’s local government are the responsibility of the client.
Please allow 7-14 business days for your order to arrive.
Items will be shipped from Chiangmai, Thailand with an official invoice declaring the exact total of merchandise purchased in Thai Baht.
When your order is shipped, we will send you follow up tracking number via email.
Domestic Shipping
Kalm Village utilizes FLASH EXPRESS for all domestic orders. Our domestic order is flat rate at 50 Baht for all orders under 2,990 Baht.
We offer free shipping for domestic orders of over 2,990 Baht.
Please note that orders will only be shipped once payment and delivery details have been approved. Delivery time frames begin from the date of dispatch. Please allow 2-3 business days for your order to arrive.
When your order is shipped, we will send you follow up tracking number via email.
Did not receive the product within our specified period?
Please contact customer service
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Tel: +66 62 445 4276 | +66 2-115-2956
E-mail: info@kalmvillage.com
Line: @kalmvillage